Should you add more water into the upper chamber of your berkey for filtering? At a quick glance, the berkey sight glass spigot allows customers the ability to see the water level in the lower chamber of their stainless steel unit. This glass tube can be rinsed out with soap and water when you decide to clean your system.
There are 3 sizes available (shown in image left to right):
- 7.5" - For Travel Berkey and Big Berkey systems
- 10" - For Royal Berkey and Imperial Berkey systems
- 13" - For Crown Berkey system
Note: All systems come standard with a basic spigot and this sight glass is considered an aftermarket upgrade.
The manufacturer warrants this product to be free from defects in materials and workmanship for a period of 6 months from date of purchase. The manufacturer will replace or repair any product that it deems is not properly functioning during the stated warranty period.
BigBerkeyWaterFilters is always at your service to assist you with any warranty claims, send you replacement hardware free of charge if needed, or provide system maintenance support during the life of ownership.
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Here's some info here: http://www.bigberkeywaterfilters.com/blog/berkey-water-filter/anns-helpful-hints-for-berkey-water-filter-systems
Please make sure the water is higher that a few inches, and then it should start automatically showing in the sight glass. If that's still not happening, then inspect the lower portion of the glass tubing and make sure there is nothing obstructing that lower water entrance. If there is and you cannot clear it for whatever reason, please contact us as firstname.lastname@example.org and we'll have a replacement sent out to you.