Comments on: Berkey Water Filter Assembly Instructions and Troubleshooting http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/ For the Love of Clean Water Thu, 17 May 2012 03:05:55 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Dan DeBaun http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-7363 Dan DeBaun Mon, 30 Jan 2012 17:07:13 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-7363 Hi Anne - This is this PF-2 dust and there is no danger, although it should have a bitter taste. Please dump and continue to run a couple more flushes through the system until this subsides. You can then wash any residual dust from the lower chamber with soap and water if need be. Thanks Dan Hi Anne -

This is this PF-2 dust and there is no danger, although it should have a bitter taste. Please dump and continue to run a couple more flushes through the system until this subsides. You can then wash any residual dust from the lower chamber with soap and water if need be.

Thanks
Dan

]]> By: Anne http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-7194 Anne Wed, 25 Jan 2012 05:48:39 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-7194 Hi, We just set up the Berkey last week, and love it. I just noticed that there is a white powder ring in the bottom section and the water has a little oily look on the top. We primed the black filters and the PF filters. What should I do now? Reprime the PF filters? Also, is there any danger in drinking the water that left a white powder ring? Thanks. Hi,

We just set up the Berkey last week, and love it. I just noticed that there is a white powder ring in the bottom section and the water has a little oily look on the top. We primed the black filters and the PF filters. What should I do now? Reprime the PF filters? Also, is there any danger in drinking the water that left a white powder ring?
Thanks.

]]> By: Dan DeBaun http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-7187 Dan DeBaun Tue, 24 Jan 2012 17:21:12 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-7187 Hi Charlie - No, the PF-2 filters do not go defective because they are simply pellets in a plastic casing. Some filters are simply dustier than others and require a longer time priming from both ends and possible a few more system runs. You can always call or e-mail our customer service center for personal assitance also. Thanks Dan Hi Charlie -

No, the PF-2 filters do not go defective because they are simply pellets in a plastic casing. Some filters are simply dustier than others and require a longer time priming from both ends and possible a few more system runs. You can always call or e-mail our customer service center for personal assitance also.

Thanks
Dan

]]> By: Charlie http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-7185 Charlie Tue, 24 Jan 2012 14:25:27 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-7185 Dan-- I've had a problem with the most recent set of PF2s that I bought. I followed the directions to the letter as to both priming and installation, but the filtered water still has the bitter, chemical-type taste that would be there if the filters had not been properly primed. The problem has persisted now through five or six cycles, and the taste is still just as strong. Three questions: 1. Did the manufacturer have reports of a bad lot of filters? 2. If not, what could be wrong? 3. Is there anything harmful in the water with the peculiar taste? Thanks, Charlie Dan–

I’ve had a problem with the most recent set of PF2s that I bought. I followed the directions to the letter as to both priming and installation, but the filtered water still has the bitter, chemical-type taste that would be there if the filters had not been properly primed. The problem has persisted now through five or six cycles, and the taste is still just as strong. Three questions:

1. Did the manufacturer have reports of a bad lot of filters?
2. If not, what could be wrong?
3. Is there anything harmful in the water with the peculiar taste?

Thanks,
Charlie

]]> By: Dan DeBaun http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-6909 Dan DeBaun Mon, 09 Jan 2012 16:16:43 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-6909 Hi Jackie - This definitely sounds slower than normal. Please make sure your berkey upper chamber is filled all the way to the top when beginning to filter the water. It also may be that your water has a high viscocity and thus just naturally filters slower. We specialize in the black berkey generation of filters, so we unfortuantely have not heard of this issue before. Thanks Dan Hi Jackie -

This definitely sounds slower than normal. Please make sure your berkey upper chamber is filled all the way to the top when beginning to filter the water. It also may be that your water has a high viscocity and thus just naturally filters slower. We specialize in the black berkey generation of filters, so we unfortuantely have not heard of this issue before.

Thanks
Dan

]]> By: Dan DeBaun http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-6907 Dan DeBaun Mon, 09 Jan 2012 16:06:21 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-6907 Hi Andrea - That crack you head was more likely just a filter pellet inside the casing breaking. That's ok, and you would want to flush out the remains of that via your faucet. Otherwise, you should be able to just re-attach at the 8 revolution mark and be good to go. Thanks Dan Hi Andrea -

That crack you head was more likely just a filter pellet inside the casing breaking. That’s ok, and you would want to flush out the remains of that via your faucet. Otherwise, you should be able to just re-attach at the 8 revolution mark and be good to go.

Thanks
Dan

]]> By: Andrea http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-6890 Andrea Sat, 07 Jan 2012 21:02:14 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-6890 Hi Charlie, Just assembled my new Big Berkey and I think I over-tightened the PF2 filters and heard a soft "crack" sound from inside of the filters. I understand only now that I should have turned them strictly only 8 times and I actually tuned them 12 times, until the end of the threads. With only 8 turns there is a half-inch left on the thread and somehow looks "undone". The 8-turns-only rule should be written on the filters as an important warning as, I guess, I just ruined 2 brand new PF2 filters, a $50 value. So, are they really ruined and should I take them out immediately? Will they leak anything harmful from the filter into the water now that the membrane nside is very likely punctured through?? Hi Charlie,
Just assembled my new Big Berkey and I think I over-tightened the PF2 filters and heard a soft “crack” sound from inside of the filters. I understand only now that I should have turned them strictly only 8 times and I actually tuned them 12 times, until the end of the threads. With only 8 turns there is a half-inch left on the thread and somehow looks “undone”.
The 8-turns-only rule should be written on the filters as an important warning as, I guess, I just ruined 2 brand new PF2 filters, a $50 value.
So, are they really ruined and should I take them out immediately? Will they leak anything harmful from the filter into the water now that the membrane nside is very likely punctured through??

]]> By: Dan DeBaun http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-6858 Dan DeBaun Thu, 05 Jan 2012 20:33:44 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-6858 Hi Charlie - The black washer goes in the upper chamber with the black berkey filter. Thanks Dan DeBaun Hi Charlie -

The black washer goes in the upper chamber with the black berkey filter.

Thanks
Dan DeBaun

]]> By: Charlie http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-6856 Charlie Thu, 05 Jan 2012 20:18:16 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-6856 Simple question re: the black washer that fits over the threaded stem of the Black Berkey filter. Should this washer be placed so that it is inside the upper chamber? Or in the lower chamber right next to the wingnut? Simple question re: the black washer that fits over the threaded stem of the Black Berkey filter. Should this washer be placed so that it is inside the upper chamber? Or in the lower chamber right next to the wingnut?

]]> By: Jackie http://www.bigberkeywaterfilters.com/wordpress/berkey-water-filter/berkey-water-filter-assembly-instructions-and-troubleshooting/1/#comment-6845 Jackie Wed, 04 Jan 2012 22:26:58 +0000 http://www.bigberkeywaterfilters.com/wordpress/?p=1327#comment-6845 I have a travel berkey. 2 Ceramic filters. Is it normal to take 4-6 hrs to run 1 gal thru?? The filters are not dirty. City water is the water used. Filters are 2 weeks old. I love what water I get I have a travel berkey. 2 Ceramic filters. Is it normal to take 4-6 hrs to run 1 gal thru??
The filters are not dirty. City water is the water used. Filters are 2 weeks old. I love what water I get

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