About Us
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A Letter From the Owner
Why Filtered Water Isn't Optional Anymore
I started this company in 2008 with a simple belief.
The foundation of a healthy life starts with the quality of the water you drink.
Over time, we’ve seen growing attention on food and supplements, but water is still often overlooked, even as it has become more complex.
Today, more contaminants are being discussed and tested for than ever before, and more people are starting to question what is actually in their water.
That is why I built this business differently.
Not just to sell water filters, but to help people understand their options and feel confident in what they are using every day.
If you have questions about what system makes sense for your home, we are here to help.
- In business since 2008. The largest and one of the original authorized Berkey dealers in the US.
- BBB A+ rated. The only Berkey dealer certified with an A+ rating from the Better Business Bureau.
- Full-time US-based customer service team, including weekend email coverage, dedicated exclusively to Berkey customers.
- 700+ published articles covering Berkey systems, water quality, and contaminant research, making us the most comprehensive Berkey resource on the web.
- Exclusive lifetime warranty on stainless steel and parts for all purchases made through this site, above and beyond the manufacturer's standard warranty.
Meet Our Team
My name is Dan DeBaun and I am the owner of Big Berkey Water Filters. Prior to Berkey I graduated with an undergraduate degree in industrial engineering from Rutgers, followed by an MBA in finance from Rutgers. I enjoy exercising, meditation, beach life, and spending time with family and friends. Please don't hesitate to contact us if we can help you with your water filtration needs in any way. - Dan
My name is Jennie Johanson and I am the customer service supervisor here at Big Berkey Water Filters. I have been using Berkey products for over 20 years and truly enjoy helping our customers with their water needs, whether it be for emergency preparedness or everyday use. I am excited to have the opportunity to speak with customers all over the world and I look forward to helping you with your Berkey needs. - Jennie
My name is Toni McCaffety and I am part of the customer service team. I'm a small town country girl from Waller, Texas, married with three children. I enjoy the outdoors and love spending time with family and friends. I love my Berkey system because it's an amazing system that is very economical and easy to use. - Toni
My name is Jana Wegrzynowicz and I handle customer order management at Big Berkey Water Filters. I graduated from Georgian Court University with a Bachelor's degree in accounting and a Master's degree in business. I've worked here for 10 years and utilize my Big Berkey filtration system every day for the cleanest water. In my free time I enjoy skiing, cooking, and chasing after my sons. - Jana
Ready to Find Your System?
Questions about which system is right for you? Our team is here to help.
SHOP BERKEY SYSTEMS CONTACT USThe moment we receive your order, we send it to the warehouse for quick processing and shipment. All orders ship direct from the manufacturer, guaranteeing you receive a brand new Berkey product.
Exclusive BigBerkeyWaterFilters.com Lifetime Stainless and Parts WarrantyBigBerkeyWaterFilters.com will replace any parts that come standard with the system over the life of your Berkey ownership. This includes the stainless steel chambers and lid, plastic spigot, washers, and nuts. This goes significantly above and beyond the general manufacturer's warranty. We must have your customer information on record as purchasing through this website.
Best PricesWe offer everyday low prices and only advertise items we have in stock and ready to ship.
Great Customer ServiceWe fully recognize that spending over $200 for a water filtration system is not a small decision. BigBerkeyWaterFilters.com makes you as familiar with the Berkey product line as possible through our Helpful Resources section with articles and videos, a system selector guide, and customer reviews. We are the only company with a US-based, full-time customer service staff solely dedicated to helping Berkey customers.
Our Three Main Goals
1. Assist you with any Berkey questions via email or telephone.This includes questions about your own well or municipal water, water filtration in general, order status, and system setup questions. We also assist with lifetime Berkey maintenance: cleaning, transport, storage, filter replacements, and free hardware replacements when needed.
2. Affiliate ProgramIf you are interested in becoming part of the Big Berkey Water Filter family, we offer a generous affiliate program with above-average cookie tracking and attractive banners for your website. Contact us for details and signup instructions.
3. Deals and DiscountsWe offer 5% off system bundles, which includes any system paired with one or more accessories such as PF-2 fluoride filters or a stainless spigot. Contact our support staff for assistance with any bundle purchase. We also offer special pricing for charitable organizations, missionaries, and bulk orders.
Meet Our Team
My name is Dan DeBaun and I am the owner of Big Berkey Water Filters. Prior to Berkey I graduated with an undergraduate degree in industrial engineering from Rutgers, followed by an MBA in finance from Rutgers. I enjoy exercising, meditation, beach life, and spending time with family and friends. Please don't hesitate to contact us if we can help you with your water filtration needs in any way. - Dan
My name is Jennie Johanson and I am the customer service supervisor here at Big Berkey Water Filters. I have been using Berkey products for over 20 years and truly enjoy helping our customers with their water needs, whether it be for emergency preparedness or everyday use. I am excited to have the opportunity to speak with customers all over the world and I look forward to helping you with your Berkey needs. - Jennie
My name is Toni McCaffety and I am part of the customer service team. I'm a small town country girl from Waller, Texas, married with three children. I enjoy the outdoors and love spending time with family and friends. I love my Berkey system because it's an amazing system that is very economical and easy to use. - Toni
My name is Jana Wegrzynowicz and I handle customer order management at Big Berkey Water Filters. I graduated from Georgian Court University with a Bachelor's degree in accounting and a Master's degree in business. I've worked here for 10 years and utilize my Big Berkey filtration system every day for the cleanest water. In my free time I enjoy skiing, cooking, and chasing after my sons. - Jana
We made a deliberate decision not to sell on Amazon or Walmart, and it comes down to two things: counterfeits and customer protection.
Both platforms have a documented counterfeit problem in the water filter category. Fake Berkey systems and filter elements have been listed and sold by unknown third parties using the Berkey name. Not every listing is a counterfeit, but the problem is that it is genuinely difficult to tell. These products look similar, carry no verified certifications, and are not manufactured to any documented standard. Most buyers have no idea they received a fake until something goes wrong.
Many "Berkey" listings on Amazon and Walmart are being sold by unknown sellers, not by an authorized dealer. The manufacturer does not warranty products purchased through unauthorized dealers or sellers, which means buyers who go that route are on their own if there is a problem. We go into more detail in this article.
Our exclusive lifetime warranty on stainless steel and parts only applies to purchases made directly through BigBerkeyWaterFilters.com.
We regularly receive requests for support from customers who bought through these platforms and ran into issues. In most cases we cannot help them, because we have no record of their purchase and the product may not be genuine. It is a frustrating situation that is entirely avoidable. Buying direct is the only way to guarantee you are getting an authentic product with full warranty coverage.
Meet Our Team
My name is Dan DeBaun and I am the owner of Big Berkey Water Filters. Prior to Berkey I graduated with an undergraduate degree in industrial engineering from Rutgers, followed by an MBA in finance from Rutgers. I enjoy exercising, meditation, beach life, and spending time with family and friends. Please don't hesitate to contact us if we can help you with your water filtration needs in any way. - Dan
My name is Jennie Johanson and I am the customer service supervisor here at Big Berkey Water Filters. I have been using Berkey products for over 20 years and truly enjoy helping our customers with their water needs, whether it be for emergency preparedness or everyday use. I am excited to have the opportunity to speak with customers all over the world and I look forward to helping you with your Berkey needs. - Jennie
My name is Toni McCaffety and I am part of the customer service team. I'm a small town country girl from Waller, Texas, married with three children. I enjoy the outdoors and love spending time with family and friends. I love my Berkey system because it's an amazing system that is very economical and easy to use. - Toni
My name is Jana Wegrzynowicz and I handle customer order management at Big Berkey Water Filters. I graduated from Georgian Court University with a Bachelor's degree in accounting and a Master's degree in business. I've worked here for 10 years and utilize my Big Berkey filtration system every day for the cleanest water. In my free time I enjoy skiing, cooking, and chasing after my sons. - Jana
