
Berkey Statement Regarding Berkey Water Filter Lawsuit
By Dan DeBaunShare
Over the past couple months we have been receiving inquiries from customers regarding Berkey's involvement in litigation for the Black Berkey filters. We asked the manufacturer of Berkey products (New Millennium Concepts, LTD) to release a statement to our customers so that they would feel at more ease in understanding the merits of this lawsuit. Counterfeit products are a real problem for Berkey and the following official statement speaks to that. At the bottom of this statement is a link to NMCL's page that shows examples of Berkey counterfeit products that are unfortunately saturating the market.
Berkey Official Statement Regarding Lawsuit
Attorneys typically advise clients not to discuss ongoing litigation, and New Millennium Concepts, Ltd. (NMCL), provider of Berkey® water filters, has remained silent until now. However, NMCL believes that our loyal customers deserve a public response to the false and erroneous misinformation appearing online regarding a lawsuit filed against NMCL. There are many problematic issues in the lawsuit that we cannot address here, but below are some brief highlights:
- One of the named plaintiffs previously filed a lawsuit, but later withdrew after NMCL responded to the suit and showed that the plaintiff’s claims were so weak that she would obviously lose. Now the plaintiffs have filed a second lawsuit, apparently attempting to engineer around the arguments that NMCL made during the first lawsuit. This current lawsuit seems to be just another attempt to “do-over” the first suit in order to force NMCL to settle.
- We also believe that much of the information that the plaintiff collected for the lawsuit came from Berkey knock-off filter websites because of their carbon block descriptions (Black Berkey® Elements are not carbon block filters), and the plaintiff repeatedly uses the term “Berkey Black” in their lawsuit, which is a term utilized by knock-off filter websites in order to engineer around our trademark “Black Berkey®”.
- While the plaintiffs claim Black Berkey® Elements do not perform as advertised, the plaintiffs do not claim that they have suffered any physical or health-related harm in anyway by their Berkey® systems. Instead, plaintiffs claim that they are representing everyone that has ever purchased a Berkey® system, claiming that Berkey® systems are “nothing more than an empty can or plastic bottle”.
- We strongly believe the plaintiffs’ allegations are not based on valid testing of authentic Black Berkey® Elements, but are based on counterfeits which are deceptively similar in appearance, but are mere carbon block filters which look like Berkey® filter elements. The plaintiffs’ testing results in no way comport with the factual results of other independent accredited third-party labs that have tested genuine Black Berkey® Elements.
NMCL vigorously denies the plaintiff’s allegations and we believe that the plaintiff is utilizing counterfeit product to exact a settlement. History of Black Berkey® Elements and Counterfeit Products
History of Black Berkey® Elements and Counterfeit Products
- Over two decades ago, NMCL developed the proprietary formulation for our Black Berkey® Elements, and during their history they have undergone what we believe to be the most rigorous testing of any other gravity-fed filter elements. Berkey® water systems have been utilized in off-grid applications by relief groups for disaster recovery, charities, and people worldwide without access to clean water for over two decades without a complaint of which we are aware as to their ability to remove contaminants from unpotable water sources. More importantly, to our knowledge there has never been a successful suit filed against the Black Berkey® Elements because they have historically provided customers with exceptional performance and value—a perception that has been challenged only because Chinese and other foreign counterfeit filtersentered the market failing to meet consumers’ performance expectations and appear so similar to genuine Black Berkey® Elements that consumers are being misled by not being able to determine the difference between the authentic Black Berkey® Elements and the counterfeit carbon block filters.
- Worse, NMCL discovered that major online retail marketplaces were commingling at their warehouses counterfeit elements supplied by unauthorized sellers with authentic Black Berkey® Elements supplied by our authorized Berkey® dealers. The marketplaces then shipped product from the commingled inventory to consumers who purchased authentic Black Berkey® Elements. Since that discovery, NMCL has required its authorized dealers to opt out of all commingling programs, and keep separate inventories at Amazon and other platforms to prevent comingling from occurring in the future. However, it is important to note that the majority of plaintiffs claim to have purchased their products on Amazon prior to NMCL discovering the commingling issue. NMCL believes that the plaintiffs likely tested counterfeit Berkey® elements, and that NMCL is being required to defend itself against the performance of Chinese and other foreign counterfeit carbon block filters rather than the proven performance of authentic Black Berkey® Elements. Moreover, NMCL is also being required to defend itself against various websites, social media and video-sharing platforms that presume the likely imitation carbon block filters tested in the lawsuit are authentic Black Berkey® Elements, when they are not. If the plaintiff tested counterfeit or knock-off filters, then obviously any testing they conducted is irrelevant to the performance of authentic Black Berkey® Elements.
Regarding Black Berkey® Elements Test Results
- Multiple accredited third-party laboratories have tested Black Berkey® Elements and those independent results validate that they meet exceptional standards of quality. NMCL’s claims are based upon test reports from these laboratories, which are available on our website at: Black Berkey Water Filter Test Results
- NMCL has had an extremely difficult time in getting cooperation from major online retail platforms in removing the counterfeit filters. This only allows the counterfeit problem to continue metastasizing. In fact, of 57 test buys of Black Berkey® Elements purchased from unauthorized sellers on two major platforms, 51 test buys (89%) were confirmed as being counterfeit—meaning that 89% of sales from unauthorized sellers were just generic, untested Chinese or foreign carbon block filters packaged to imitate the appearance of authentic Black Berkey® Elements. The problem has become so pervasive that the estimated sales of verified counterfeit filters have exceeded more than two and a quarter million dollars during the first nine months of 2022 on just one major U.S. online retail marketplace alone.
We also ask that Berkey® customers assist NMCL in purging the market of counterfeit filters by always buying Berkey® systems and Black Berkey® Elements from authorized Berkey® dealers. Customers can verify authorized dealers by calling our customer service department at 888-803-4438.
If you suspect your online marketplace purchase (from Amazon, eBay, etc.) may contain counterfeit elements, please check this page (https://support.berkeywater.com/buyerbeware/) for a guide to identifying counterfeit elements. Then, after reviewing those examples, if you believe you have received counterfeit filters, we suggest the following course of action:
- Demand a full refund from the dealer or marketplace.
- Return the product stating the specific seller from whom you purchased, shipped
you counterfeit filters. - Leave a review on the specific seller’s storefront stating that the seller sold and
shipped you counterfeit filters, rather than authentic Black Berkey® Elements. - Contact NMCL to report the marketplace and seller that sold you the counterfeit
product (this helps us identify and take action against unauthorized sellers). We also
urge customers who have been fooled into purchasing untested knock-off carbon
block filters advertised as replacements to follow the same procedure. - Replace the counterfeit filters by purchasing genuine Black Berkey® Elements from
an authorized Berkey® dealer.
We appreciate the countless Berkey® Water System users around the world and want to assure you that we fully stand by the quality of Berkey® products and intend to defend and defeat this baseless lawsuit.
Following this link will show you the extent counterfeiters are willing to go to decieve our Berkey customer base.
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Dan DeBaun
Dan DeBaun is the owner and operator of Big Berkey Water Filters. Prior to Berkey, Dan was an asset manager for a major telecommunications company. He graduated from Rutgers with an undergraduate degree in industrial engineering, followed by an MBA in finance from Rutgers as well. Dan enjoys biohacking, exercising, meditation, beach life, and spending time with family and friends.
~ The Owner of Big Berkey Water Filters
Berkey,
Please remember that your sin is the audacity to interfere with the UN's "Agenda 21," reduction of the world population by 90%.
I state is run by idiots on a power trip and they do NOT care for people health.. I live in California and I was able to get the travel berkey and I enjoy would love to be able to get the biggger one bl but California is just dumb or smart because they do not want people to be healthy. Since our tap is horrible pack with meds and other God for shaken things.
Feeling better about it. Stopped drinking water! Now will begin again.
Wanted to purchase set for my daughter. She saw lawsuits. Said no
Feel like I can approach her again to buy for her. Our tap water even smells like poison!
We use our Berkey in our van traveling Central America and it works perfectly. I think Berkey is brave to sell filters in this stupidly litigious society. I hope they stay in business.
Hi Conchscooter -
The owner of the company is a longterm prepper and believes it's essential folks have access to high quality gravity filtration in case of emergencies. As a result, they are fighting this lawsuit and will continue to prove the quality of the Berkey products.
Thanks
Dan
My biggest concern is the unaddressed (correct if wrong), multiple test results showing an increase in aluminum-presence after the water goes through the filters.
Hi Haris -
There is alot of misinformation being circulated about this subject. We have addressed this in prior posts and comments, and here it is again to provide clarity.
1) This claim is not based/associated with the black berkey filters themselves.
2) This claim is associated with the PF-2 fluoride filters when they are used in conjunction with the black berkeys.
3) As for the higher aluminum test results from the use of the PF-2 filters: This is aluminum oxide (alumina) and not aluminum. Typical lab tests do not distinguish between the 2 forms and it is commonly accepted that alumina (used in the Berkey PF-2) is inert and not absorbed by the body like aluminum would be. So, this is a critically important distinguishing chemical trait that should be made clear. What is being read by the test as aluminum is actually alumina which is a non bio-available form which is not absorbed by the body.
4) Here's an article with more details on what alumina is: https://www.bigberkeywaterfilters.com/blog/fluoride-water-filters/what-is-aluminum-oxide
Thanks
Dan
Is there a way customers can independently test the filters they receive? Preferably something cheap we can do ourselves that only real Black Berkey filters can do.
Hi Rob -
Sometimes your local water authority will perform the tests inexpensively.
Thanks
Dan
In this day of so many corrupt companies getting away with evil deceitful practices one would tend to believe they are being duped easily after hearing about this lawsuit, But all of my fears went away quickly after this statement was made by berkey . I received this gift about a year ago and have only one complaint ! one of my four black filters thread’s are slightly stripped and came so , so it won’t tighten correctly , and is not going to last the lifetime since I follow the cleaning protocol . I haven’t taken The time to deal with this since it was a gift and didn’t want to burden my Dad with it . So I don’t hold berkey responsible! I’d also like to add after about a month of research of my own I decided on berkey . my father not only bought me the biggest berkey they offer for me , but one for himself as well . I’m a trusting customer of berkey I just hope I can get the filter situated at some point . Thanks Berkey for the statement
Hi Tobe -
We appreciate your comments. The manufacturer is and has always been a family owned business and earnestly believes in providing a high quality product and standing behind it's performance. Outside investors and large corporations have offered to purchase Berkey many times over the past 10 years, and each time these offers are rejected. As a dealer, we are also a 20 year customer and a constructive critic as well, and so we make sure all our customer feedback (as well as ours) gets to the decision makers and is taken seriously. While NMCL is not perfect, their intentions are good and have never been in the business of deception.
As far as your black berkey not tightening fully, contact our customerservice@bigberkeywaterfilters.com and rep can send you an additional wingnut to help solve that problem for you.
Thanks
Dan
I'm glad this response was issued. There was way to many keyboard commandos bashing Berkey based on zero evidence and just on the basis of an outstanding lawsuit. They were then promoting cheaper knock-off Berkey systems that are actually probably made in China. It was comical, but more so hypocritical. I love my Berkey and have tested it myself, so I sleep peacefully.
This is alarming. I just checked my filter box, and they are genuine, but I could have easily been duped. I'll be sure to order my filters from you going forward. Thank you for posting.